IMAGINE
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Imagine Legal

Terms of Service

These terms cover the corporate site and related brand, communications, and portfolio-presentation surfaces operated by Imagine Tech Limited. Product-specific services, including Lucid wallet surfaces, may publish additional terms that apply to those products.

Important notice: these terms govern the corporate site and related brand-presenting surfaces. Product-specific services, including Lucid wallet surfaces, may be governed by supplemental terms, notices, or regulated-service requirements.
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Last updated May 31, 2026
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1. Scope and role of the site

This site is operated by Imagine Tech Limited and presents the Imagine brand, portfolio brands, corporate materials, contact flows, media assets, and related informational surfaces. It may also link to product-specific services, previews, registrations, download pages, and partner or subsidiary properties.

The site is primarily intended as a brand, product, and communications surface. Where a specific product, application, customer flow, or child brand publishes separate contractual terms, privacy notices, or regulated-service disclosures, those product-specific materials supplement these terms and control to the extent of any inconsistency for that surface.

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2. Eligibility and acceptable use

  • You may use the site only in compliance with applicable law and only for lawful business, informational, or evaluation purposes.
  • You may not interfere with the site, attempt unauthorized access, abuse any forms or contact channels, scrape the site in a way that causes service harm, or use the site to distribute malware, spam, or deceptive content.
  • If you act on behalf of an organization, you represent that you have authority to bind that organization to these terms for the relevant use.
  • If you are under the age of majority in your jurisdiction, you may use the site only with appropriate supervision where permitted by law.
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3. Brand and product information

The site may describe technology brands, roadmap concepts, design systems, research work, ecosystem initiatives, or product ambitions. Unless expressly stated otherwise in a binding commercial document, this information is descriptive and informational only.

References to availability, compatibility, security posture, certifications, regulatory alignment, or performance targets may change as our products evolve, audits conclude, or legal requirements change.

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4. Downloads, beta materials, and open-source components

The site may provide downloadable files, media kits, preview builds, product materials, browser-extension packages, or other assets. Unless a separate written agreement says otherwise, these materials are provided for evaluation, informational, or permitted operational use only.

Beta, preview, or early-access materials may be incomplete, experimental, or subject to change. Additional terms from a browser store, distribution platform, or open-source license may also apply to particular downloads or code components.

  • You are responsible for reviewing any release notes, integrity checks, or platform warnings that accompany a download.
  • Open-source components remain governed by their applicable open-source licenses, which control to the extent of any conflict with these site terms for that component.
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5. Intellectual property

  • Unless otherwise stated, site content, layouts, text, graphics, trademarks, product marks, and brand presentation materials are owned by Imagine Tech Limited or its licensors.
  • You may not reproduce, modify, distribute, republish, commercially exploit, or create derivative works from the site or its materials except as permitted by law or by our prior written permission.
  • Third-party marks, logos, and referenced products remain the property of their respective owners.
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6. User submissions, feedback, and communications

If you send us inquiries, partnership requests, support questions, feedback, or other communications, you confirm that the information you provide is accurate to the best of your knowledge and does not violate another person's rights.

You retain ownership of materials you lawfully provide to us, but you grant us a limited right to use them as reasonably necessary to review, respond to, route, or act on your request.

If you voluntarily provide suggestions, ideas, roadmap comments, or product feedback, we may use that feedback without a duty of confidentiality, compensation, or attribution unless a separate written agreement says otherwise.

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8. Security, privacy, accessibility, and cookies

  • Our handling of personal data is described in our Privacy Policy and Cookie Policy.
  • We implement security measures designed to protect site integrity and user data, but no internet-connected service can be guaranteed to be perfectly secure or continuously available.
  • Where optional analytics, marketing technologies, or similar non-essential tools are used, they should be activated only in accordance with the applicable consent requirements for the relevant jurisdiction.
  • Our accessibility statement and related controls describe the current baseline for keyboard access, landmarks, motion handling, and user preference controls, but they should not be read as a substitute for any mandatory legal standard or future manual accessibility audit.
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9. Regulatory and product boundaries

Nothing on this site is intended to constitute legal, tax, accounting, medical, investment, custody, or regulated financial advice unless expressly identified as such in a separate written agreement.

Some product areas may be subject to additional regulatory obligations, security programs, or certification processes. References to those programs on the site describe the relevant operating scope and status, but they should not be read as a certification claim unless the specific certification, scope, and status are explicitly stated.

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10. Disclaimers

The site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, and uninterrupted operation.

We do not guarantee that the site will always be available, current, error-free, or free from harmful components.

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11. Limitation of liability

To the fullest extent permitted by law, Imagine Tech Limited and its affiliates, officers, employees, licensors, and service providers are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of the site.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, and nothing in these terms removes non-waivable rights you may have under consumer, accessibility, privacy, or data-protection law.

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12. Changes, suspension, and termination

  • We may update the site or these terms from time to time to reflect product, legal, security, or operational changes.
  • If we make material changes, we may publish an updated revision date, page notice, or other reasonable notice method.
  • We may suspend or restrict site access where necessary for security, abuse prevention, maintenance, or legal compliance.
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13. Governing law, dispute posture, and mandatory rights

These terms are governed by the laws of Gibraltar, without regard to conflict-of-law principles, except to the extent that mandatory law in your jurisdiction provides otherwise.

Before starting a formal legal claim relating specifically to the corporate site, we ask that you first send a good-faith notice to legal@imagine-tech.org describing the issue in reasonable detail so we can try to resolve it operationally.

If you are a consumer in a jurisdiction that grants non-waivable rights or a mandatory forum, those rights remain unaffected by these terms.

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14. Force majeure, severability, and no waiver

We are not responsible for delay or failure caused by events outside our reasonable control, including network outages, cyber incidents, infrastructure failures, legal changes, third-party platform disruption, or acts of government.

If any part of these terms is held unenforceable, the remaining parts remain in effect to the fullest extent permitted by law. Our failure to enforce a provision once does not waive our right to enforce it later.

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15. Contact

General support: support@imagine-tech.org. Privacy requests: privacy-requests@imagine-tech.org. Legal notices: legal@imagine-tech.org.

Mailing address: Unit 1-3, Irish Place, Irish Town, GX11 1AA, Gibraltar.

Regional deltas

Regional legal overlays for terms

These overlays clarify how the published terms are intended to behave in regulated or consumer-rights-sensitive jurisdictions. They do not replace the main terms, they do not waive any mandatory local protections, and they should be read together with the privacy and cookie supplements whenever a local law links contract posture to privacy, consent, accessibility, or consumer remedies.

Regions
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EEA, UK, and similar regimes

Europe / GDPR area

European consumer and privacy rights remain mandatory where local law says they are mandatory. Arbitration, forum, and liability clauses apply only to the extent they are enforceable in the user jurisdiction.

Official references
Interpretation note

Each card below is written as an operational supplement to the baseline document family, not as a standalone contract. It highlights where timing, appeal rights, complaint routes, or consent posture need to diverge by jurisdiction.

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Mandatory rights preserved

  • Privacy, accessibility, and non-waivable consumer rights are not overridden by the main terms.
  • If local law gives a consumer a mandatory court or supervisory forum, the terms should yield to that local rule.
  • If a contract clause conflicts with a mandatory withdrawal, refund, complaint, or supervisory-authority right, the mandatory local right should control to that extent.
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Cookie and privacy interplay

  • Contract terms do not replace the need for valid privacy notices and consent handling.
  • Product launches that materially change tracking, payment, or regulated-service scope should ship with updated disclosure before activation.