Lucid Privacy Notice

1. Overview

This Privacy Notice explains how Imagine Tech Limited processes personal information in connection with Lucid, including the Lucid website, browser-facing wallet surfaces, download pages, Chrome extension materials, support interactions, and related product experiences.

This notice applies only to Lucid-controlled surfaces. Third-party dapps, bridges, exchanges, websites, or services you access through Lucid are governed by their own terms and privacy notices.

2. Lucid privacy summary

• We do not collect or store your private keys or secret recovery phrase.
• We do not sell your personal information.
• We try to minimize data collection and limit wallet-linked processing to what is needed for product functionality, security, support, or legally required operations.
• Where wallet, RPC, or network-routing functionality relies on infrastructure requests, limited technical data such as IP address, user agent, and request metadata may be processed for performance, fraud prevention, compliance, or abuse mitigation.

3. Information you provide directly

• Support and contact details, such as your name, email address, and the contents of messages you send us.
• Optional account or access information if we later enable browser-session authentication, early-access registration, or support profiles.
• Feedback, survey responses, product research responses, bug reports, screenshots, and diagnostic material you voluntarily share.
• Payment or billing information only if a paid feature, premium route, or future service requires direct payment processing.

4. Information collected automatically

• IP address, approximate location, browser type, device type, operating system, timestamps, and security telemetry needed to deliver the site or protect Lucid.
• Site interaction data such as page visits, navigation paths, crash data, performance data, or referral information.
• Cookie and similar technology data used for consent management, product analytics, feature reliability, and abuse prevention where applicable.
• Wallet address or transaction-related request fields where those details are required to render token balances, network state, or other wallet-related product functionality under your chosen settings.

5. How we use personal information

• To operate, secure, and improve Lucid and related download or access surfaces.
• To deliver wallet-related functionality such as network routing, supported asset discovery, extension delivery, browser-session continuity, and product diagnostics.
• To respond to support requests, investigate reports, communicate administrative notices, and handle legal or compliance obligations.
• To measure performance, detect abuse, mitigate DDoS activity, prevent unauthorized use, and maintain service integrity.
• To send product communications or updates where you opt in or where otherwise permitted by law.

6. RPC, routing, and wallet-related processing

When Lucid or related browser surfaces need to fetch blockchain data, estimate fees, read token balances, or route requests to infrastructure providers, certain technical request data may be processed. Depending on how Lucid is configured, that can include an IP address, browser metadata, approximate region, wallet address, transaction metadata, and requested chain identifiers.

We use this processing to deliver basic functionality, reduce latency, route requests safely, troubleshoot outages, apply security controls, and comply with lawful restrictions. Where configurable, advanced users may choose different infrastructure or privacy configurations when those options are made available.

7. Cookies, analytics, and product measurement

Lucid may use cookies, local storage, and similar technologies for consent handling, security, remember-me behavior, performance measurement, and feature continuity. Some analytics may be first-party and some may rely on carefully selected service providers.

Where legally required, we will request consent before enabling non-essential analytics or marketing cookies. You can also adjust browser settings or use privacy tools such as VPNs or content blockers, although doing so may affect product performance.

8. Sharing of information

• Within Imagine Tech Limited and its controlled affiliates where needed to operate Lucid.
• With service providers that support hosting, analytics, cybersecurity, email delivery, customer support, product diagnostics, or fraud prevention.
• With infrastructure and third-party platforms only where necessary to fulfill a request you initiate through Lucid or where technically required for a selected feature.
• With regulators, law enforcement, or courts where required by law or where we reasonably believe disclosure is necessary to protect rights, safety, or the integrity of Lucid.
• In connection with a merger, acquisition, financing, restructuring, or sale of assets, subject to appropriate confidentiality safeguards.

9. Third-party platforms and ecosystem links

Lucid may direct you to third-party dapps, block explorers, browser stores, token pages, and ecosystem resources, including Ghost App and external tokenomics materials for $ANO. We are not responsible for the privacy practices of those third parties, and their handling of your information is governed by their own policies.

10. Data retention

We retain personal information only for as long as reasonably necessary to provide Lucid, maintain security, respond to support matters, comply with law, resolve disputes, or enforce our agreements. Retention periods vary by data type, operational need, and legal obligation.

11. Security

We implement administrative, technical, and organizational measures reasonably designed to protect personal information. No system is perfectly secure, and no internet transmission is guaranteed to be safe. You should keep this in mind when sending support messages or diagnostic material to us.

If you believe your interaction with Lucid has exposed a privacy or security issue, contact us promptly at support@imagine-tech.org.

12. International transfers

Lucid may use service providers or infrastructure located in multiple jurisdictions. By using Lucid, you understand that relevant information may be processed outside your country of residence, subject to appropriate safeguards where required by law.

13. Your rights

• Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or port certain personal information we hold about you.
• You may also have the right to withdraw consent for optional processing where consent was the legal basis for that processing.
• You may lodge a complaint with a competent supervisory authority if you believe your rights have been violated.
• To exercise privacy rights, contact privacy-requests@imagine-tech.org. We may need to verify your identity before completing a request.

14. Children and minors

Lucid is not intended for unsupervised use by children. If we learn that we collected personal information from a child in a manner not permitted by law, we will take reasonable steps to delete or restrict that information.

15. Changes to this notice

We may update this Privacy Notice to reflect legal, technical, product, or operational changes. The revised version will be posted on the relevant Lucid surface together with an updated revision date. Your continued use of Lucid after changes become effective means you acknowledge the updated notice.

16. Contact us

For privacy requests, contact privacy-requests@imagine-tech.org. For general support, contact support@imagine-tech.org. For legal correspondence, contact legal@imagine-tech.org.

Mailing address: Unit 1-3, Irish Place, Irish Town, GX11 1AA, Gibraltar.